HomeAbout UsTerms & ConditionsShopping CartContact UsAdvanced SearchTradeMailing ListsOrder TrackingSign In

1. Book listings on our site

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur we reserve the right to decline your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed on our website is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods

2. Delivery

Orders will normally be despatched within three working days if all your books are in stock. Please allow up to 30 days for delivery in the UK and overseas if airmail service is selected (90 days for surface mail), in case books are temporarily out of stock or have to be ordered in for you (if you would like us to part deliver available books, please contact us. We will let you know any additional postal charges for this service).

If your order is very urgent, please contact us and we shall make every effort to meet your deadline.

2A. Liability

Warsash Nautical Books, Mainmast Books and their associated businesses, the proprietor and owner expressly do not accept any liability in damages or otherwise in respect of the accuracy or reliability of any information shown on this website, in any catalogue or promotional material issued by us, in any book or publication supplied by us or for any information or advice given by us or our staff, or for the late or non-supply of any goods ordered, or for any faults or damage to items supplied by us, in excess of the cost of the item itself.

3. Payment

Payment is needed with every order except for payment by credit/debit card and for account holders in good standing. We accept payment by VISA, Mastercard, Diner's Club or American Express and Switch debit card (please include issue number when ordering).

UK customers may also pay by cheque supported by bank card up to the guaranteed limit, postal order, or Book Tokens. Overseas customers may also pay by Sterling or Euro Bank draft (please ask for our current exchange rate. Bank details for electronic fund transfers can be supplied on request. All payments must be net of all currency conversion, transfer and bank charges

All goods are sent at purchaser's own risk unless insurance is requested. No insurance is available for goods sent by "Printed Paper Reduced Rate".

4. Returns

4.1 Faulty/Incorrect Goods

If any book or other item purchased from us is found to be damaged, faulty or is not what you ordered, it may be returned to us for a full refund of the price paid and all postage costs paid provided you notify us within 7 days following receipt of the goods.

At our discretion we may agree to extend the notice period if it is reasonable in the circumstance, but claims for faults will not normally be entertained after one month

You must notify us in writing by letter, fax or email that you wish to return the goods and specify the reason.

You must not return the goods until we have contacted you and agreed with you how they are to be returned.

4.2 Cooling-off period

If you are a consumer in the UK or EU then you have the statutory right under the Distance Selling Regulations (DSR) 2000 and the Consumer Protection (Distance Selling) Directive 97/7/EC to a 7 day-cooling off period during which time you may cancel your contract and return the goods for a full refund. The cooling off period begins as soon as the order has been made and ends seven working days after you receive the goods.

To exercise this right you must inform us before the end of the cooling-off period in writing that you wish to return the goods for a refund

You are under a duty to take reasonable care of the goods and to return them to us undamaged.

You are liable to return them to us at your own cost unless they were also faulty or damaged on receipt (see above) in which case we shall pay such costs.

We may charge for the direct costs of recovering the goods if, on request, you do not return them; this will not be more than the direct costs of recovery, such as postage or, for larger items, the cost of a van collection.

We shall return all money paid within 30 days of you returning the goods.

The cooling-off period does not apply to business or trade customers or any customers from outside the EU. At our sole discretion, we may agree to accept unwanted goods on return, but we reserve the right to make a restocking charge in addition to the cost of returning the books to us to cover any expenses in returning the goods to our suppliers or in otherwise disposing of them. Professional and business customers are particularly warned that some expensive and specialist publication that we supply, but do not normally stock, are not accepted for return by the publishers and we do not normally accept them for return ourselves without good cause.

5. Use of our website

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering or using the site. You can access and update much of the information you provided us on the website.

Warsash Nautical Books/Mainmast reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Warsash Nautical Books/Mainmast grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, images or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following: for fraudulent purposes, or in connection with a criminal offence or other unlawful activity to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam" to cause annoyance, inconvenience or needless anxiety

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. We reserve the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you:
(a) grant us a non-exclusive, royalty-free rights to use reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and the right to use the name that you submit in connection with such content
(b)agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material.
(c)You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted: (i) the content and material is accurate; (ii) use of the content and material you supply will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify us for all claims brought by a third party against us arising out of or in connection with a breach of any of these warranties.
If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately and we will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.